FAQs

Answers to frequently asked questions

From the dashboard, users can navigate to the settings feature by clicking your avatar and selecting settings. From there you can manage your phone number, location, password notifications and time zone.

Your billing and payment options can be managed from your avatar on the top right. Click it and select billing to make any changes, connect a company/personal credit card, debit card, or bank account that will be used as a primary payment method for your Nerd timesheets and fees. Bank Accounts take up to 48 hours for funds to land which can delay Nerds starting on a project. If you would like Nerds to start immediately after hiring, you can add funds to your account 2 days prior so that those are immediately available when you send an offer. From the billing page, you can also click the change plan button to choose to upgrade to a subscription if you find yourself needing more work than originally planned.

Yes! We have given NerdHerders the option of signing up with either LinkedIn or Google. There are two buttons to sign up using any of those accounts at the bottom of the sign up form.