On NerdRabbit, we want to do our best to promote unbiased hiring. One way we're doing that is by maintaining a certain level of anonymity in the search results, so that connections are being made strictly on skillset.
We strive to reduce hiring bias with our software and maintaining a certain degree of anonymity is one of the measures that makes this possible. Your profile will not show your name or picture so that your AWS background can speak for itself. In lieu of a picture, we have given you the ability to create your own personalized avatar! This customizable rabbit will be what is shown to your prospective employees when they view your profile.
The profile biography section is for you to tell Nerds more about who you are, what you do at your company, and what kinds of people you are looking to hire.
Your profile can be edited directly from the dashboard by clicking the pencil icon. You can also edit your profile by clicking your avatar and selecting profile. There you will also see the pencil icon that allows you to edit the necessary information. Don't forget to save your changes.
From the dashboard, users can navigate to the settings feature by clicking your avatar and selecting settings. From there you can manage your phone number, location, password notifications and time zone.
Your billing and payment options can be managed from your avatar on the top right. Click it and select billing to make any changes, connect a company/personal credit card, debit card, or bank account that will be used as a primary payment method for your Nerd timesheets and fees. Bank Accounts take up to 48 hours for funds to land which can delay Nerds starting on a project. If you would like Nerds to start immediately after hiring, you can add funds to your account 2 days prior so that those are immediately available when you send an offer. From the billing page, you can also click the change plan button to choose to upgrade to a subscription if you find yourself needing more work than originally planned.
Simply click your avatar on the top right and select "settings". From there go to "notifications settings" where you can manage your communication.
A Service is a specific type of project that a Nerd can provide on an hourly basis to a NerdHerder. A Nerd will need a reference completed by their recruiter for the service to be activated.
All accepted interviews can be easily viewed on your dashboard. You will be emailed a calendar link as well so that the time is saved on your calendar!
On the dashboard, you can access your engagements as well as on the "engagements" tab at the top of the page. This feature allows you to manage and review current or past engagements with Nerds. From this page you can also manage a Nerd's timesheet, payments, chats, conduct video calls or end an engagement.
Nerds that you have hired before can always be found with the corresponding engagements. You will also find these Nerds as a contact. Simply click your chat bar and click for your contacts.
Yes! We have given NerdHerders the option of signing up with either LinkedIn or Google. There are two buttons to sign up using any of those accounts at the bottom of the sign up form.
Be sure to check your spam or junk folder! If you still don't see any emails, please reach out to us at support@nerdrabbit.com.
No problem, if you are having any trouble, can't find an answer to something, or need help navigating the site, we are here to help! Click the "support" tab at the bottom of the page and complete the form. Also, we provide great FAQs to help answer a lot of your questions for both Nerds and NerdHerders. Or you can just tell our chatbot you need help, and he can help you log a support request!
NerdHerders who use our platform regularly can benefit from an annual subscription. Our standard Pay As You Go plan has a 20% service fee attached, but on a subscription, you can choose a committed spend that will lower your fees to 15% in that committed spend range. If you use more than your committed spend, all additional hours will revert to a 20% service fee unless you upgrade your plan to a higher committed spend. If you upgrade your plan, you will be prorated for the current month and the subscription time period will not change (for example, if you upgraded 3 months in, you would still only have 9 months left on your subscription).
Nerds can contact support by emailing support@nerdrabbit.com, contacting their recruiter, logging a ticket on the app from the dashboard and clicking on your avatar and selecting support. Support is also available at the bottom of each page or by reaching out to our chatbot, our ML concierge, in the bottom right corner of the platform.