FAQs

Answers to frequently asked questions

Nerds can log a timesheet by going to the Engagements tab and selecting the relevant engagement and clicking the timesheet button. From that page, click add timesheet at the top of the page.

Nerds can access their timesheets from the engagements tab.

Yes, just select the dates that you wish to manage and click Go.

To check on any of your applications you can go to the (H)opportunities tab and select my (h)opportunities. Here, you will be able to view all the (h)opportunities that you have applied to and you can filter by the status of the jobs.

Nerds will receive an email with a calendar invite anytime they accept an interview request. Interviews can also be viewed on the dashboard in the interview section.

Nerds can chat from multiple locations on our site. They can use the chat bar in the bottom right corner by clicking the picture of the chatbot, the Contacts page, and Engagements.

All accepted interviews can be easily viewed on your dashboard. You will be emailed a calendar link as well so that the time is saved on your calendar!

Nerds can be paid by debit card or bank account.

Our platform is integrated with Stripe for fast payment processing once timesheets are approved. Nerds can configure payment preferences by going to the avatar on the dashboard and selecting billing.

Payment should be received within 2 business days.

Engagements is where Nerds can access their timesheet management and start chats with their NerdHerder.

On the dashboard, you can access your engagements as well as on the "engagements" tab at the top of the page. This feature allows you to manage and review current or past engagements with Nerds. From this page you can also manage a Nerd's timesheet, payments, chats, conduct video calls or end an engagement.

Nerds that you have hired before can always be found with the corresponding engagements. You will also find these Nerds as a contact. Simply click your chat bar and click for your contacts.

Contacts are found within your chats on the bottom right corner of your screen. Open up your chat and click the “person” icon. From here, you can chat with NerdHerders you’ve connected with.

Yes! We have given NerdHerders the option of signing up with either LinkedIn or Google. There are two buttons to sign up using any of those accounts at the bottom of the sign up form.

Unfortunately, no. Nerds are able to search for open (h)opportunities but will not see a NerdHerder profile until they have requested to chat with you.

Be sure to check your spam or junk folder! If you still don't see any emails, please reach out to us at support@nerdrabbit.com.

No problem, if you are having any trouble, can't find an answer to something, or need help navigating the site, we are here to help! Click the "support" tab at the bottom of the page and complete the form. Also, we provide great FAQs to help answer a lot of your questions for both Nerds and NerdHerders. Or you can just tell our chatbot you need help, and he can help you log a support request!

NerdHerders who use our platform regularly can benefit from an annual subscription. Our standard Pay As You Go plan has a 20% service fee attached, but on a subscription, you can choose a committed spend that will lower your fees to 15% in that committed spend range. If you use more than your committed spend, all additional hours will revert to a 20% service fee unless you upgrade your plan to a higher committed spend. If you upgrade your plan, you will be prorated for the current month and the subscription time period will not change (for example, if you upgraded 3 months in, you would still only have 9 months left on your subscription).

Nerds can contact support by emailing support@nerdrabbit.com, contacting their recruiter, logging a ticket on the app from the dashboard and clicking on your avatar and selecting support. Support is also available at the bottom of each page or by reaching out to our chatbot, our ML concierge, in the bottom right corner of the platform.