NerdHerder FAQs

• A Nerd is a prospective cloud professional with a screened AWS skill set that an employer would like to hire for their expertise to fill any hourly, part-time, or full-time positions.
• A NerdHerder is an employer in search of a Nerd with an AWS skillset. Employers can post job openings for positions they would like filled on an hourly, part-time, or full-time basis.

• If you are a cloud professional looking to apply for hourly, part-time, or full-time work you will want to sign up as a Nerd. After signing up, you will be contacted by a Cloud Recruitment consultant to screen your AWS expertise.
• If you are a company looking to hire for hourly, part-time, or full-time work you will want to register as a NerdHerder. 

Be sure to check your spam or junk folder! If you still don’t see any emails, please reach out to us at support@nerdrabbit.com.

You can edit your profile directly from the home dashboard. Click the “edit pencil” and you will be directed to the profile card. Make any changes necessary using the “edit pencil” and be sure to click save once completed.

The profile biography section is for you to tell Nerds more about who you are, what you do at your company, and what kinds of people you are looking to hire.

The first step to creating a (h)opportunity is to click the (h)opportunities tab at the top of the dashboard and select create (h)opportunity. From there you will be guided step by step to complete the necessary fields. Once completed, you will click create on the last step. If you are not able to complete the steps, no problem! Just click “save draft” at any point along the way. The steps you have completed will be saved for you until the next time you return to the (h)opportunity.

Some Nerds have opted into our verification process which requires one reference to confirm the professional AWS background of this Nerd. Nerds that complete this process will get a blue checkmark on their profile.

On Nerdly, we wanted to do our best to promote unbiased hiring.  One way we’re doing that is by maintaining a certain level of anonymity in the search results, so that connections are being made strictly on skillset.

• NerdHerders will be able to rate Nerds after any Hourly engagement. Writing these ratings can be done from the Engagements page.
• Nerds will also be able to rate their NerdHerders after an engagement, which can be reviewed by the NerdHerder on the Ratings page.
• NerdHerders can rate Nerds on Flexibility/Adaptability, Work Ethic, Communication, Problem Solving, and Overall Experience. Nerds can rate NerdHerders on Overall Experience. Both parties will be able to leave a comment about their experience.

• Your billing and payment options can be managed from the Sheldon avatar on the top right. Click Sheldon and select billing to make any changes, connect a company/personal credit card, debit card, or bank account that will be used as a primary payment method for your Nerd timesheets and fees. 
• Bank Accounts take up to 48 hours for funds to land which can delay Nerds starting on a project. If you would like Nerds to start immediately after hiring, you can add funds to your account 2 days prior so that those are immediately available when you send an offer.
• From the billing page, you can also click the change plan button to choose to upgrade to a subscription if you find yourself needing more work than originally planned.

All accepted interviews can be easily viewed on your dashboard. You will be emailed a calendar link as well so that the time is saved on your calendar!

From the dashboard, users can navigate to the settings feature by clicking the Sheldon avatar and selecting settings. From there you can manage your phone number, location, password notifications and time zone.

• Many companies have multiple teams in need of talent, so to simplify the billing process we’ve added Corporate NerdHerders. This lets an administrator user invite team member users to their NerdHerder account so that all their billing uses the same payment method!
• You can add team members by clicking the Sheldon avatar and selecting the administrator option. From there it is simple to click the invite members button and then add their email address. Once they accept the email, they can create their profile and start using Nerdly.

• On the dashboard, you can access your engagements as well as on the “engagements” tab at the top of the page. This feature allows you to manage and review current or past engagements with Nerds.
• From this page you can also manage a Nerd’s timesheet, payments, chats, conduct video calls or end an engagement.

Nerds that you have hired before can always be found with the corresponding engagements. You will also find these Nerds as a contact. Simply click your chat bar and click for your contacts.